FAQ
We do not accept reservations over the phone. Please make reservations through a reservation site (Ikyu.com, Booking.com, Jalan.net).
You can check this information on reservation sites (Ikyu.com, Booking.com, Jalan.net).
Reservations can be made from 2 months to 7 days before the stay.
Yes, it is possible. Please select prepayment through the reservation site (Ikyu.com, Booking.com, Jalan.net).
If you wish to change the date, please cancel your reservation yourself via the reservation site and make a new reservation.
Please contact us with the necessary information (name of person making reservation, reservation date and time).
We do not accept guests with children under the age of 12. Thank you for your understanding.
Please note that pets are not allowed in the facility.
Only the bathing tax can be paid in cash. Accommodation fees can be paid by cash, credit card, or PAYPAY (AIR PAY).
Check-in is from 15:00 to 18:00, and check-out is at 11:00. If you will be checking in later, please contact us in advance.
(Early check-in and late check-out are not available.)
Guests staying at the hotel can use wireless LAN (Wi-Fi) free of charge.
The Wi-Fi password will be provided to you upon check-in.We can lend them to you upon request, so please let us know when you check in.
Additional futons are available for an additional fee. Please contact us at the time of booking.
Yes, we can store the luggage of overnight guests at the museum reception.
No, we do not allow anyone other than staying guests to enter the premises.
No, guests staying at the hotel can visit the museum up to two times for free.
Smoking is strictly prohibited on the premises.
The private parking lot is limited to one vehicle per group. If you have more than one car or motorcycle, please use the nearby paid parking lot.
Please check the accommodation guide and access on our website.